*CADS T&C'S are subject to change
All students enrolling at CADS must sign either an online or hard copy of the following information.
Creative Arts Dance Studios
POLICIES AND PROCEDURES
Creative Arts Dance Studios (referred to as CADS) are committed to providing high quality training in dance, singing, acting and tumbling to students in a safe, clean and secure environment. Words defined in the CADS Terms and Conditions have the same meaning in these Policies.
Parents' code of behaviour
Pressure can add to stress (both positive and negative) of daily living and growing. The code of behaviour for parents is intended to support you, to reassure your child that dance is for enjoyment and that they are loved for themselves rather than for their achievements. If children are interested, encourage them to dance. Do not force them. Remember, children are dancing for their enjoyment, not yours. Encourage dance students to see live professional performances as often as possible. Don't focus on winning. Focus instead on efforts and performance rather than the overall outcome of the examination, performance or audition. Help children to set realistic goals based on their individual ability and experience. Teach children that an honest effort is as important as a victory, so that the results of each examination or performance are accepted without too much disappointment. Never ridicule or yell at a child for making a mistake or not passing an examination. Remember that children learn best by example. Applaud good performances by all of the performers. If you disagree with an examiner, adjudicator or critic, raise the issue through the appropriate channels rather than question the official's judgment in public. Support all efforts to remove verbal and physical abuse from dance activities.
I/we realise that participation in dance classes and activities could result in some possible personal injury. Despite precautions being taken by the studio, accidents and injuries may occur. By signing this release form, I/we (the dancer and parent/guardian) assume all risks related to the use of any and all spaces used by Creative Arts Dance Studios.
I/we agree to release from responsibility the Creative Arts Dance Studios including all teachers, dancers, staff members, and facilities used by both entities from any cause of action, claims, or demands now and in the future. I/we will not hold Creative Arts Dance Studios, liable for any personal injury including: scrapes, bruises, cuts, sprains, fractures, broken bones, concussions or death or any personal property damage/loss, which may occur on the premises before, during or after classes.
Furthermore, I/we agree to obey the class and facility rules and take full responsibility for my/our behavior in addition to any damage I/we may cause to the facilities utilised by Creative Arts Dance Studios.
I understand that Creative Arts Dance Studios are licensed, accredited and insured organisations. In the event that I/we should observe any unsafe conduct or conditions before, during or after my/our classes, I/we agree to report the unsafe conduct or conditions to Vanessa McGregor, owner, the administrator, instructors or staff members as soon as possible.
You agree to indemnify Creative Arts Dance Studios, its directors, staff, employees agents and any third party, from and against any liability, losses, rights expenses, business interruption, loss of profit, consequential loss, pecuniary loss, claims or legal proceedings, including, but not limited to claims involving defamation and intellectual property infringement and expenses, including legal charges, arising from your use of the CADS or purchase of goods/services from that site which are brought or threatened against or suffered or incurred by Creative Arts Dance Studios by another person or entity.
I give permission for my son/daughter’s photographs/videos to be used for publicity and advertising in the studio, on the CADS website, and in the community.
No refunds will be given on registration fees. No refunds are offered for missed term classes. Instead CADS offers students the opportunity within the TERM of the missed class to make it up in an alternative class or day as outlined in our make-up lessons policy. The only refunds offered will be in CADS account credit and determined on a case by case basis. Planned absences like overseas trips can be discussed in advanced and arrangements made on a case by case basis.
GENERAL RULES & REGULATIONS
By enrolling with CADS I agree to abide by all of the T's & C's
Absolutely NO PARENTS or FRIENDS allowed in class except on designated viewing days.
Food and/or chewing gum is NOT allowed in studios. Please eat in the waiting room. Water bottles, classes equipment & dance shoes are permitted in the studios.
Please be ready on time for class meaning: hair, clothing, and shoes are on and ready before class begins.
Dress in the appropriate attire for your classes.
The Studio will be opened 30 minutes prior to first class of the day. Students under the age of 8 are not to be left Unattended before their class starts.
No running or horseplay in the studios and waiting area. Although our spacious studios are ideal for children to play in, students are not permitted to play in studio spaces unless given permission and supervised by CADS staff.
Please do not enter studios before designated class time out of respect for the classes in session and the CADS space.
Parking- for the safety of the dancers, please watch when entering and exiting the CADS car park. Street parking is also available but please be aware that there are other business that share the street parking as well. Please be respectful of our neighbours.
FREE TRIAL LESSON POLICY
Any individual wishing to attend a free trial lesson at CADS must complete the 'free trial registration' form at reception or online prior to trying the class.
Individuals will only be permitted to try a free class, if the class has vacancies.
Individuals will only be permitted to try a free class, if the class is deemed suitable for them by CADS staff. This will be in accordance with the students age and/or experience.
Any student wishing to enrol at CADS must first complete a registration form.
Participation in a class is not available until a registration form as been completed, received, and processed by our office.
Enrolment is valid for one calendar year only. A new registration form must be completed to commence classes in a new calendar year.
Students will be allocated to the most suitable class level and age group according to the CADS standards.
Where a class has reached maximum capacity, students will be placed on the waiting list.
To enrol, a registration fee must be paid ($22 New Students, $15 Returning Students) This fee is non-refundable and non-transferable.
It is the responsibility of the parent/guardian to update CADS with any changes to personal information that was previously provided on their registration form.
Once a student is enrolled in a package deal they are bound to that package for the entirety of that term. No refunds or credits will be given to students who simply change their mind. (Eg. If a student enrols in a 5 class package and mid term decides to drop two classes there will be no adjustment of the amount charged. They may choose to change their package on the following term)
There is a $20 change of class fee for any student who decides to move from one class to another.
Parents/guardians are responsible for communicating absences with the CADS office.
The CADS office must be notified in advance if a student is going to be absent from class. This can be done by emailing firstname.lastname@example.org or calling 0401 886 370
Where a student is injured, they are expected to attend the class to observe.
Students who do not attend regularly may be withdrawn from classes, sections of routines, or routines entirely.
Students should not engage in external activities that may affect their ability to attend their CADS classes.
Attendance at compulsory rehearsals is compulsory. Where a student does not attend, they may be withdrawn from the group, class, and/or routine.
Attendance for ‘Troupe’ performances and competitions is mandatory. When a competition or performance is missed, the student will be withdrawn from the routine, class and/or group immediately.
All fees are inclusive of GST.
Fees are advertised in the CADS information packs.
Class fees are invoiced by the term. The full term invoice must be paid, regardless of the number of classes the Student wishes to attend (or actually attends). There will be be no refunds, credits, or transfers if the full term isn't completed.
Class fees are due by the first Saturday of each term or parents must enrol in CADS auto payment system which will then divide account fees over 5 instalments. Parents may opt into CADS 5 Day Notification system to avoid credit card fees.
Other fees are charged and due in a timely manner.
Fees are not refundable nor transferable between students, family member, classes or terms.
Family discounts and multiple class discounts are available and can be viewed in the Information packs.
Payments can be made using eftpos, credit card, bank transfer or cash.
Direct Debit plans are available.
Where an invoice is 7 days overdue a 5% late fee will be applied.
All fees are non-refundable. This includes classes, workshops, events and other.
If a student is a no more than 5 minutes late to class, they expected to apologise to the teacher however they are still able to participate. The student will be reminded not to be late next time.
Should the student be 5-10 minutes late, they are expected to apologise to the teacher. They may be asked to observe and take notes without physical participation, due to missing out on the classes introduction and/or warm up.
It is appreciated that students/parents advise the CADS office if they are aware that they will be late.
Students who are regularly late to a class, may be advised to withdraw from the class.
Where a student is too late to participate or attend a class, a refund or credit will not be provided.
ANNUAL CONCERT COSTUME POLICY
Costumes for the concert will be measured, fitted and ordered by CADS.
Costumes are designed by CADS.
Costumes cost $30-$70 per costume.
For some routines, students may be asked to provide their own costume. For example, a black top with jeans for Hip Hop.
Each class requires one costume.
Classes that do not perform in the concert, do not require a costume.
To the extent permitted by law, costume costs are non refundable.
Costume costs will be charged to the parent, then costumes will be ordered by CADS, then costumes will arrive once they have been made and shipped.
Hired costumes must be returned to CADS as requested.
Damage or loss to Hird costumes will be charged to the parent.
ANNUAL CONCERT POLICY
The Annual Concert is compulsory for 'Troupe' students. The Annual Concert is optional for all other students.
Some classes do not perform in the Annual Concert.
Allocated classes must attend a compulsory Theatre Rehearsal, in order to participate in the Annual Concert.
All students must attend a compulsory Dress Rehearsal, in order to participate in the Annual Concert.
Students must collect their costumes by the due date, in order to participate in the Annual Concert.
Students who do not wish to perform in the Annual Concert must notify our office in writing by the due date.
Students (under 18 years) who wish to or are required to participate in the Annual Concert must have a parent or guardian sign the 'Concert agreement' by the due date.
To view the performance, a ticket must be purchased. Audience members may only enter the auditorium with a purchased ticket.
Tickets must be purchased promptly. CADS are no responsible for families who miss out on purchasing tickets due to delay.
The attire requirements set out by CADS is compulsory for all students, excluding Adult classes. The set attire requirements must be worn to all classes.
Where the student cannot participate due to not being prepared with the correct uniform, the class will not be refunded or credited.
Parents are to be strongly encouraged to affix name tags to all items of clothing.
CADS logo is not to be affixed or printed to any garment without the written approval of CADS.
No jewellery may be worn with the exception of small studs.
Hair is to be worn in a bun for Ballet classes, and tied up into a secure style for any other genre.
PARENT/GUARDIAN-STUDIO COMMUNICATION POLICY
Parents/Guardians must have a valid email address and contact phone number.
Important information, invoices and newsletters will be emailed to the parent, at the provided email address.
It is the responsibility of at least one parent/guardian to read newsletters and emails that are sent from CADS, to keep informed.
The CADS website will include current information, available to parents and guardians.
Communication involving children will be directed to the parent/guardian.
Digital communication should be restricted to studio matters only.
Digital communication must not offend, intimidate, humiliate or bully another person.
Digital communication must not be misleading, false or injure the reputation of another person.
PARENT-TEACHER COMMUNICATION POLICY
Communication of concerns or queries must be directed to the CADS office. The appropriate staff member will be contacted and staff will then respond to the parent.
Teachers are not available during or in-between class time to discuss matters or answer queries.
Parents are encouraged to seek feedback and assessment of their child. The process to do so is to contact our office to request feedback. This can be done by calling us on 0401 886 370 or emailing email@example.com Please do not request feedback more than once every 6 months, unless special circumstances are involved.
Parents and teachers should not be seek access to each others profiles on social media platforms such as Facebook etc.
Parents and teachers should not communicate via email, phone or social media. All communication should be passed through CADS.
Parents and teachers are not to pass out private contact information.
Indecent or inappropriate language or communication by either party must be reported to CADS.
STUDENT-TEACHER COMMUNICATION POLICY
Students are encouraged to seek feedback and assessment from their teacher. Please understand that the teacher may not be able to dedicate class time to such conversations. Teachers will try their best to accommodate the student’s request or pass information through the CADS office.
Students and teachers should not be communicating privately through social media platforms.
Students and teachers should not communicate via email or phone. All communication should be passed through CADS or take place during class time.
Students and teachers are not to pass out private contact information.
Indecent or inappropriate language or communication by either party must be reported to CADS.
STUDIO LOYALTY, COMMITMENT & COURTESY POLICY
It is a conflict of interest to attend more than one studio. Students are not permitted to attend another dance studio as well as CADS without written permission from the Director.
Students must obtain written permission to participate in external dance, tumbling, singing or acting classes or events.
Where a student has permission from CADS to participate in an external class, workshop or event, the parent/guardian must ensure that the students can still fulfil their CADS commitments.
Students are permitted to dance at their Primary and Secondary schools, as long as these commitments don't conflict with their CADS commitments or restrict the student from being able to commit 100% to their CADS commitment.
Students may forfeit their enrolment at CADS if they participate in external events, without CADS permission.
Students/Parents are not permitted to video or photograph classes, students or staff at anytime, unless given permission by the staff or individuals involved. Photo's of children should not be posted on social media platforms without the permission of the parent/guardian.
Annual concert, performance and/or competition videos are not to be posted on public websites such as YouTube or Facebook, without CADS permission.
Photography and filming of theatre performances is strictly prohibited.
CADS may use photographs/videos of the students to promote the school via flyers, website, social media and advertising. All students are required to sign a photo release form. This signed agreement is valid for 2 years.
Staff are not to film, photograph a student without permission from CADS. Staff are not permitted to share photographs or videos of students without the permisson of CADS and the parent/guardian involved. Parent/Guardian permission is via the photo release form.
HEALTH & SAFETY POLICY
CADS have set up and will maintain safe dance environments for their students. The studio flooring and equipment used enable and ensure safe dance practices.
Appropriate emergency procedures exist and staff understand the procedures relevant to their location.
CADS staff have the responsibility and authority to ensure that health and safety objectives are achieved. They will identify and eliminate unsafe acts, procedures, conditions, equipment, and hazards of all kinds.
Behaviour from students, parents or visitors that may cause an unsafe environment, will not be tolerated.
It is the responsibility of the student or parent/guardian to inform CADS of any prior or current illnesses or injuries prior to enrolment or prior to class.
In the event of an injury, CADS will administer First Aid treatment by a qualified first aider. If medical services are necessary and an ambulance required, the student/parent will incur the costs. Physical contact may be required.
Parents/Guardians must be responsible for minors before and after class times. CADS will not provide supervision to minors outside of class time.
Students are not to wait outside the premises. No student (under 18 years) is to wait outside or leave the Premises unaccompanied by a parent or guardian.
CADS MUST be notified of any allergies that a student may have. CADS will not be held responsible for allergic reactions outside of class time, however first aid will be provided.
Emergency evacuation maps are located around the premise.
Fire extinguishers, fire hose reels and fire blankets are located within the premises.
Any student who has been diagnosed by a Medical Practitioner as being at risk of anaphylaxis should bring an epipen to class and leave it at reception, labelled with their name. This epipen will be administered by a first aider if required, under the instruction of 000 staff if an emergency arises.
FOOD, DRINK, ALCOHOL AND DRUG POLICY
Food and/or drink is not permitted in the classrooms, with the exception of a water bottle.
Food and/or drink must only be consumed in the allocated waiting areas or break rooms.
CADS request that nuts are not brought on the premises, however cannot ensure that the premises is 'nut free'.
The possession or consumption of illicit or non-prescribed drugs or alcohol is not acceptable at any time.
Parents, students, volunteers and/or employees must not arrive at CADS or any event representing CADS, impaired by the effects of illicit drugs or alcohol.
INJURY / FIRST AID POLICY
Where an injury occurs, the student will receive treatment from a qualified first aider. Physical contact may be required.
In the situation where an ambulance is required, an ambulance will be called by CADS. The parent will incur these costs.
Where an injury occurs, the students parent/guardian will be contacted by CADS using the contact information given on the students registration form.
It is the responsibility of the student/parents to notify CADS of any previous or current injuries.
Any injury sustained whilst training or performing in a competition or promotion will be the responsibility of the student/parent. No costs will be incurred by CADS.
Injuries that occur on the premises will be recorded on the Incident report form.
BEHAVIOUR / CONDUCT POLICY
CADS does not tolerate swearing, indecent or disrespectful language, defamatory comments, or indecent or disrespectful conduct from students, parents/guardians, family members, or visitors.
Any individual who demonstrates any of the above will be asks to withdraw from CADS immediately. This behaviour includes at the Premises or outside of the Premises, social media or on the internet.
Negative communications between parents and/or students will not be tolerated by CADS. Where negative communications take place, the parents and students involved will be asked to withdraw from CADS immediately. This includes at the Premises or outside of the Premises, social media, or on the internet.
Any person who does not comply with CADS Terms and Conditions will forfeit their position at CADS and, to the extent permitted by law, will not be entitled to refund.
The following will not be tolerated in person, via email, via text messaging or via the internet; Verbal abuse or shouting, Physical Abuse, Excluding or isolating a person, Psychological harassment, Humiliating a person through sarcasm, criticism or insults, Ignoring or belittling a person’s contribution or opinion.
Where any persons feel that they are the victim of bullying, they should discuss the matter directly with the person/people concerned and request an end to the behaviour. Should this approach fail or be inappropriate, the victim can contact the CADS office for assistance is resolving the matter.
PHYSICAL CONTACT POLICY
Physical contact between a teacher and student may be required to demonstrate, correct or assist with dance or tumbling movements.
In the event of an injury, physical contact may be required between a First Aider and injured student or visitor.
Any inappropriate or indecent physical contact between staff, students or visitors of CADS must be reported immediately.
If WE (CADS) have to cancel a class, registrants will be notified in advance and fees paid will be credited.
If a student/parent cancels a class, there will be no refund or credit given.
Where a student wished to withdraw from a class or from CADS entirely, written notice is required.
There will be no refunds or credits for withdrawal from classes. Classes are invoiced by the term.
EMERGENCY EVACUATION PROCEDURE
In case of an emergency staff will alert all persons with the sound of a whistle and/or air horn.
Staff will direct and advise all persons to move safely to the nearest exit
Staff will then direct all persons to the muster point at the front of the studio, or an alternative safe area.
SOLO/DUO/TRIO COMPETITION POLICY
Private lessons to prepare competition work are available to students.
Students may represent CADS in solos, duos and/or trios, as selected by CADS
Choreography is to be taught by CADS staff only, at the CADS premises.
All choreography, music, and costume designs belong to CADS and cannot be used without written permission.
Students must enrol in the CADS group class of the solo/duo/trio style to be eligible for that routine. For example, a student must be enrolled in group Tap at CADS to undertake a Tap solo.
Students must enrol in private singing lessons to pursue singing solos/duos/trios or song & dance solos/duos/trios.
Students may be invited to undertake dance sections, vocal sections and/or song and dance sections.
Students are able to enter competitions throughout the year, at the discretion of CADS.
Students are not permitted to miss CADS classes, rehearsals or events due to a solo competition.
Costumes are to be organised by the parent. Parents are to seek out designs from the choreographing teacher during the allocated private lesson time. Costume must then be approved by the director prior to being worn.
Students/parents are responsible for providing music at competitions. Please request your music from our office, via email, or by providing a USB memory stick.
A grievance is a real or perceived cause for complaint.
CADS Dance Academy recognises that open communication and feedback are essential elements of a satisfying and productive environment. Every effort will be made to solve problems cooperatively and informally before presenting them in writing as a formal grievance. Students can be be assured that they will not be disadvantaged by the use of such procedures whether decisions are found for or against their grievance. The first step to raising a complaint should be with the reception staff. Should you not be satisfied, a formal avenue can be taken. To raise a formal complaint, your complaint must be put in writing and dated.
All formal avenues for handling of grievances will be fully documented. All complaints and questions will receive thoughtful consideration and will be discussed with the individual who raises them. Discussions held are confidential.
At any time, the student or parent have the right to withdraw their grievance. It is requested this is dated and put in writing.
For the safety of our students, staff, and visitors, we kindly ask that all those attending CADS adhere to the following:
Be mindful of the nature of CADS and that it involves a sizeable amount of children. Please allow extra care when in the car park.
Please park in the allocated ‘CADS reserved’ car parks.
Where neighbouring businesses are not open for business, CADS patrons may park in their car parks.
Please only park in marked car park spaces.
Please DO NOT park in car parks that are allocated to other businesses, during their opening hours.
Please DO NOT block the driveway at any time.
CHILD SAFE POLICiES
This Child Safe Policy has been prepared by CADS to demonstrate our commitment to child safety and to promote the importance of ensuring a safe environment for the children in our care.
The safety of children is of fundamental importance to CADS. We have zero tolerance for all forms of child abuse.
Our organisation is committed to the safety of all children in our care.
All children in our care have the right to be protected from any activity that may harm their health, development or wellbeing. We take a zero tolerance approach to child abuse and we actively look into ways to continuously improve the protection of children in our care. We will report to the authorities where we are concerned about the safety, abuse or potential abuse of children in our care.
We understand the importance of providing a safe, happy and fun environment for all children in our care and we aim to create an environment where children can learn, grow and thrive.
We work together with the children we care for and their parents to provide a safe, inclusive and open environment.
We listen to all suggestions and ideas that are raised by the children and parents who use our services. We have a transparent and confidential feedback system that enables children and parents to speak up about issues that are important to them. We respect all views and opinions and act to address concerns raised by children or their parents.
We are committed to seeking to prevent all forms of child abuse and have implemented practices to identify and remove risks relating to the abuse of children in our care.
We are committed to supporting and encouraging the cultural safety of aboriginal children or children from culturally or linguistically diverse backgrounds. We are also committed to providing a safe and supportive environment for children with a disability.
Our organisation’s values include:
caring for others;
welcoming children from all cultural backgrounds;
acting in the best interests of children in our care;
creating a sense of trust
Our values underpin the work of CADS and our commitment to providing a safe environment for all children in our care. We aim to provide a caring environment that is welcoming, inclusive and allows all children to feel valued and safe.
We encourage parents, children, staff, volunteers or others to speak out if they witness behaviour or practices which are inconsistent with these values.
Our staff and volunteers
Our staff and volunteers are required to provide a safe environment for all children under their supervision, including by complying with this policy and our code of conduct regarding child safety.
We encourage our staff and volunteers to attend regular training on this policy, our organisation’s values and child safety so that everyone who works with us understands that CADS takes child safety seriously.
We aim to recruit staff and volunteers that are suitably skilled to work with children. We interview and conduct referee checks on all of our staff and volunteers before they start working with us. We conduct police checks and Working with Children checks on staff and volunteers who engage in child related work.
Our Code of Conduct
All of our staff and volunteers must abide by our Code of Conduct. The Code of Conduct sets out our organisation’s expectations for appropriate behaviour with children. We require all of our staff and volunteers to act in accordance with our Code of Conduct.
CADS proactively manages risks and has a risk management framework and policies in place to identify, assess and mitigate risks to children in our care. Our risk management policies cover the management of risks, such as occupational health and safety risks and risks of child abuse to children.
Reporting a safety complaint, allegation or concern
We take child safety very seriously. Anyone is able to raise a complaint, allegation or concern about our organisation’s child safety practices. We treat all complaints, allegations or concerns raised with our organisation very seriously and respectfully.
Nominated staff members have been trained to deal with allegations of abuse. If CADS receives an allegation of abuse, our trained staff will investigate that allegation thoroughly and in a professional manner.
We are committed to ensuring that the appropriate authorities are notified where we are concerned about the safety, abuse or potential abuse of children.
CADS regularly reviews our practices and procedures in relation to child safety. Where possible, we will involve children and their parents in these reviews and ensure that the review considers issues regarding Aboriginal children, children from culturally and linguistically diverse backgrounds and children with a disability.
Where the review results in this policy being updated, we will make the updated policy available, including on our website.
If you would like information about this policy, have any concerns or queries regarding child safety or to report a child safety complaint, allegation or concern, please contact our office.
This Code of Conduct has been prepared by CADS to set out clear principles on the behaviour of staff, volunteers and board members and others when interacting with children.
This Code of Conduct reflects our organisation’s commitment to child safety and our zero tolerance for any form of child abuse.
We expect all of our staff, volunteers, board members and other adults associated with our organisation to share our commitment to child safety and to act appropriately towards children at all times. This Code of Conduct provides clear expectations of what we consider to be appropriate behaviour towards children.
All staff, volunteers and board members of CADS are required to sign the Code of Conduct and we ask that families and children join us in making these commitments, to ensure a safe environment for all children.
Standards of conduct
boundaries for physical contact;
an outline of the organisation’s internet use policy;
appropriate relationships for children with staff, volunteers and families, including those with disabilities or from Aboriginal, Torres Strait Islander or culturally and linguistically diverse backgrounds; recognising the need for culturally appropriate behaviour; and recognising the need to respect the cultural and religious needs of children.
Where certain professional codes of conduct may apply to those in your organisation, these should also be referenced in your Code of Conduct.
Standards of conduct
CADS is committed to the safety of children.
All staff, volunteers, board members and other adults involved in Backstage Dance Academy must commit to the following standards of behaviour in relation to children: Staff, volunteers, board members or other adults involved in CADS must ensure that they foster appropriate relationships with children and never take advantage of a relationship of trust that they develop with children.
A child’s physical boundaries must be respected at all times and you must ensure that your behaviour does not make them uncomfortable. We must also be aware that children may
not be able to properly communicate this discomfort to adults and all staff, volunteers, board members or other adults involved in CADS must be aware of what constitutes appropriate physical contact.
Everyone involved in CADS must have a zero tolerance approach to child abuse, must actively look into ways to continuously improve the protection of children, must actively seek to protect children from abuse and must prioritise the safety of the child.
Concerns of children must be listened to and responded to appropriately, particularly where the concerns relate to child safety or child abuse.
Everyone must be treated with respect, dignity and fairness. Children should not be singled out for attention or treatment (whether favourable or unfavourable).
Any allegations of child abuse, information suggesting that child abuse may be occurring or child safety concerns must be immediately reported to the CADS office (or another senior person within CADS if the office cannot be contacted) and must also be reported to the police or child protection authorities.
Activities which may place a child at risk of physical, mental or emotional harm should not be undertaken or permitted. This can include the lack of supervision of children and asking or allowing children to engage in activities that are clearly unsafe.
Wherever possible, adults should not be left alone with children.
Concerns regarding the behaviour of staff, volunteers, board members or other persons associated with CADS towards children must be immediately reported to the CADS office(or another senior person within CADS if it is not possible to report the concern to the office.
The cultural safety of aboriginal children and children from culturally or linguistically diverse backgrounds must be protected, fostered and encouraged. A safe and supportive environment must be provided for children with a disability.
Behaviours which could constitute bullying must be avoided at all times. Any concerns about children being subject to bullying must be reported to the CADS Child Safety Officer or other suitable person.
Staff, volunteers, board members or other adults involved in CADS must use appropriate language when in the presence of children and avoid discussing adult or inappropriate topics in the presence of children.
Contact or interactions with children outside of the organisation by staff, volunteers, board members or other adults involved in CADS (other than incidental or unintentional contact) requires prior notification to the CADS office.
The CADS internet use policy must be complied with. Online communications must be respectful, professional and appropriate. Staff, volunteers, board members and other adults involved in CADS should avoid online contact with families and children, outside the activities of CADS including via social media.
All staff, volunteers, board members or other adults involved in CADS must not engage in any behaviour regarding culture, race, ethnicity, religion, sex, sexuality or disability, which may be seen as derisive or derogatory. CADS treats all individuals equally and with respect and we expect others to do the same. We take a zero tolerance approach to discrimination.
This code of conduct, our Child Safe Policy and any directions or instructions we provide in relation to child safety must be complied with.
CADS endeavours to be an environmentally responsible provider of dance and performing arts classes and aim to minimise our environmental impact in the following ways:
Build environmental awareness amongst our employees and students.
Establishing appropriate office based systems for resource reuse and recycling
Meeting all relevant environmental legislative and requirements
Continually reviewing our environmental management and performance
Striving to lead by example, encourage best practice and drive sustainable outcomes
1.1 The products and services are provided, and the website (cadancestudios.com) is operated, by Creative Arts Dance Studios.
1.2 We are bound by the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (Privacy Act). Your privacy is very important to us and we will always act to protect your personal information. We take this responsibility seriously and are very careful about how and when your personal information is collected, used and shared.
2. WHAT PERSONAL INFORMATION DO WE COLLECT?
2.1 We collect and use personal information from students, parents, guardians or visitors of our site, or any other individual who interacts with us, including information or opinions which are reasonably capable of identifying individuals, whether or not such information is true or recorded in a material form (Personal Information). The type of Personal Information that we collect and use depends on the type of dealings that you have with us and includes the following non-exhaustive list:
(b) date of birth
(d) mobile and telephone number
(e) fax number
(f) email address
(h) information about the goods or services you have ordered (including how they are to be used)
(i) information from enquiries you have made
(j) communications between us
(k) financial information (such as credit card and bank account details)
(l) method of payment
(m) information about your dance, singing or acting preferences
(n) information about any injuries, accidents or incidents you had and have reported to us
(o) medical details
(p) information about your costume and uniform sizes
(q) photographic and audio images and/or audio or visual recordings taken of you
(r) any additional information required for user authentication processes.
3. COLLECTING YOUR PERSONAL INFORMATION 3.1 Methods of collection
(a) We will collect Personal Information about you in a variety of ways, including through your use, or orders, of our products and services (and our records thereof); when you visit our premises onsite, contact us with a query or request, complete the Registration Form, any agreements for our products or services, participate in surveys, competitions or promotional events; from third parties (including our related bodies corporate, business partners and service providers, credit reporting bodies, wholesale or other customers, and your representatives); and from publicly available sources of information. The Personal Information collected by us will track your use, or enhance your use, of the foregoing and assist us in providing a better service.
(b) By providing your Personal Information to us, you acknowledge that you are authorised to provide such information to us.
(c) We may collect Personal Information about you for our related bodies corporate, business partners and service providers and when you request information about products and services. We will only collect Personal Information that is necessary for one or more of our functions or for the purpose disclosed to you.
3.2 Collection notices
(a) Where we collect Personal Information directly from you, we will take reasonable steps to notify you of certain matters in a collection notice. We will do this at or before the time of collection, or as soon as practicable afterwards.
(c) Where we collect information about you from your authorised representative, we will take reasonable steps to make sure that you are made aware of the collection.
4. USE OF YOUR PERSONAL INFORMATION
4.1 We use your Personal Information for the purposes for which the information is collected.
4.2 We use your Personal Information to provide our products, services and website to you. We also use it to improve or develop our products, services and website, to operate, maintain, test and upgrade our systems and to notify you of opportunities that we think you might be interested in.
4.3 We may provide your Personal Information to our related bodies corporate, business partners, service providers, third party contractors, agents or suppliers and authorised third party service providers who perform functions on our behalf, such as marketing and analysis organisations, costume suppliers and fitters, photographers and videographers, financial and credit card institutions in order to process any payments, hosting companies, web developers, internet service providers, customer service providers, customer support specialists, fulfilment companies, external business advisors (such as auditors and lawyers), research and data analysis firms (Authorised Affiliates). In all circumstances where your Personal Information is disclosed, we will ensure that these third parties undertake to protect your privacy.
4.4 We may also use your Personal Information to:
(a) provide or deliver our products and services to you
(b) administer and manage our products and services
(c) inform you about our site, goods, services, offers, competitions, promotions, events, sweepstakes, surveys, questionnaires or in order to provide the product or service you have requested, or other matters which we believe are of interest to you
(d) charge and bill you for the use of our products and services
(e) customise the advertising and content on our website and to contact you about specials deals
(f) provide offers that are of greater interest or benefit to you
(g) share with Authorised Affiliates
(h) verify your identity
(i) conduct creditworthiness checks
(j) conduct fraud-checking; and
(k) perform research and analysis.
4.5 We may disclose Personal Information to an Authorised Affiliate and they may in turn provide us with Personal Information collected from you.
4.7 Prior to the disclosure of Personal Information to a person overseas, we will take such steps as reasonable in the circumstances to ensure that the overseas recipient treats your Personal Information securely and otherwise complies with the relevant Australian Privacy Principles in relation to the Personal Information.
5. STORAGE AND SECURITY OF YOUR PERSONAL INFORMATION
5.1 Your Personal Information may be stored in storage facilities (owned and operated either by ourselves or our services providers) in hard copy or electronic format. We will use our reasonable endeavours to store your Personal Information securely and to make our sites and storage facilities as secure as possible against unauthorised access. We want you to feel confident in dealing with us on the internet.
5.2 We will use our reasonable endeavours to protect and maintain the security of your Personal Information. Our officers, employees, agents and third party contractors are expected to observe the confidentiality of your Personal Information.
5.3 Despite our reasonable endeavours, we are unable to ensure or warrant the security of any Personal Information transmitted to us. Accordingly, all Personal Information disclosed by you to us is at your own risk and we are not liable for any unauthorised access to and disclosures of the Personal Information.
5.4 If we determine that Personal Information is no longer needed for any purpose, we will take reasonable steps to destroy or permanently de-identify that Personal Information, unless we are required by law or a court or tribunal to retain the information
6. DISCLOSURE OF PERSONAL INFORMATION
6.1 We may disclose any information, including Personal Information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process, governmental request or industry code or standard. We may also exchange information, including Personal Information, with other companies and organisations for credit fraud protection and risk reduction.
6.3 We may disclose your Personal Information to third parties who provide services to us, including organisations and contractors that assist us with the purposes for which we use your Personal Information. These services include customer enquiries, installation, maintenance and repair services, mailing operations, billing and debt- recovery functions, and market research.
7. DIRECT MARKETING
7.1 Where we have your express or implied consent, or where we are otherwise permitted by law, we may use your Personal Information to send you information about the services we offer, as well as other information. We may send this information in a variety of ways, such as by mail, email, SMS, telephone, social media or by customising online content and displaying advertising on our websites.
7.2 These communications may continue after you cease acquiring any products or services from us until you opt out:
(a) by contacting us by writing to Privacy Officer at 10/25-35 Cranbourne Road, Narre Warren, Victoria 3805 or by email to firstname.lastname@example.org
(b) by calling us on 0401 886 370
(c) by using the unsubscribe facility that we include in our commercial electronic messages (ie email or SMS) to opt out of receiving those messages.
8. LINKS TO OTHER SITES FROM OUR SITE
8.1 Although our site may contain hyperlinks or banner advertising to or from external websites, those websites are not subject to our privacy standards, policies and procedures. We recommend that you make your own enquires as to the Privacy Policies of these third parties.
8.2 We are in no way responsible for the privacy practices of these third parties.
9.1 We will not disclose your Personal Information to any third party (other than our Authorised Affiliates) without your consent in writing, unless otherwise required by law or permitted herein, or unless such disclosure is reasonably necessary in our opinion to protect our rights or property, to avoid injury to any person or in order to ensure the proper functioning of our site.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our website.
9.4 We will advise you at the first reasonable opportunity upon discovering or being advised of a security breach where your Personal Information is lost, stolen, accessed, used, disclosed, copied, modified, or disposed of by any unauthorised persons or in any unauthorised manner.
10. COOKIES AND IP ADDRESSES
11. ACCESS TO INFORMATION COLLECTED BY US
11.1 We will use our reasonable endeavours to keep your Personal Information that we collect accurate, up-to-date and complete.
11.2 If you wish to access any of the Personal Information which we have collected about you, or would like to request that any errors in that information be corrected, you may contact email@example.com so that we can consider and respond to your request. We may apply an administrative charge for providing access to your Personal Information in response to a request.
11.3 We will use our reasonable endeavours to provide a complete list of your Personal Information within 21 days of receipt of your enquiry. We reserve the right to charge a reasonable fee for this service
transmission is entirely at your own risk required before such information will be provided. To meet our reasonable costs in providing you with details of the information we hold about you Proof of identity may be requested.
13. CHANGES TO THE PRIV ACY POLICY
14. FURTHER INFORMATION
14.1 Further information about Privacy law and the Australian Privacy Principles is available from the Office of the Australian Information Commissioner’s website www.oaic.gov.au.
15. RESOLVING YOUR PRIVACY ISSUES
15.2 We will endeavour to:
(a) provide an initial response to your query or complaint within 10 business days, and
(b) investigate and attempt to resolve your query or complaint within 30 business days or such longer period as is necessary and notified to you by our Privacy Officer.
CADS Terms and Conditions
By enrolling as a student at CADS, You are hereby agreeing to the following terms and conditions:
CADS (or Us) mean Creative Arts Dance Studios
Services (or classes) means pre-school, general, adult, troupe and/or industry dance classes, dance performances and competitions, singing, acting and tumbling classes as more full described on the Website.
Student (or You) means the individual named on the Booking Form and includes the parent/ guardian (where applicable). Website means the CADS website located at cadancestudios.com or any other internet site notified by CADS from time to time.
2. Conditions of enrolment
2.2. The Student must complete the Registration Form and agree to pay the Fees as set out in the Class Fee Schedule.
2.3. The Student must comply with the Policies and Procedures.
2.4. The Student must be medically fit to attend or participate in the classes. It is the responsibility of the Student to notify CADS if they are ill or injured. CADS may deem (at its sole discretion) that a Student is not medically fit to attend or participate in the classes. If requested, the Student must provide sufficient medical information to CADS to satisfy Us that the Student is medically fit to participate in the classes. CADS is not able to provide advice concerning medical fitness to attend or participate in the classes and that it the Student’s responsibility to seek medical advice in this regard.
2.5. The Student must complete a Video and Photograph Consent Form upon enrolment.
2.6. CADS at is absolute discretion, will allocate the Student to the most suitable classes, taking into account their age, past experience, dance ability, potential/talent, maturity, knowledge, behaviour, commitment and goals.
2.7. The minimum enrolment period is one term. For new students joining after the start of a term, Fees will be charged pro-rata. The term dates are available on the Website (as updated from time to time).
2.8. Registration is subject to the availability and applicable pricing at the time of registration. Where a class is full, the Student may be placed onto the waiting list.
2.9. CADS reserves the right to cancel or change classes at any time.
3.1. In consideration of CADS providing the Services, the Student must pay the Fees as set in the Class Fee Schedule.
3.2. All prices are quoted in Australian dollars and include Goods and Services Tax unless otherwise specified.
3.3. Fees are invoiced by the term. The full term invoice must be paid, regardless of the number of classes the Student wishes to attend (or actually attends).
3.4. Invoices are emailed 1 month prior to the due date to the email address provided on the Student’s Registration Form.
3.5. Fees are due by the end of week 1, each term. After this period, places of unpaid Students may be opened to Students on the waiting list for classes.
3.6. Families may request a payment plan (which may or may not be accepted by CADS). This must be arranged and expressly approved by CADS prior to the due date. There will be no discounts, refunds or credits applied for missed classes. Additional fees apply.
3.7. Where the Student withdraws from CADS or classes during a term, the invoiced amount must still be paid for and no refunds will be issued.
3.8. Fees can be paid using cash, eftpos, bank transfer or credit card. No cheques. Additional fees may apply for payments made by credit card.
3.9. If the Student fails to pay the Fees to CADS by the due date, without limiting any other remedies available to it at law, CADS may, at its sole discretion, either:
(a) charge interest on all outstanding Fees, charged at an interest rate of 5% per 7 days
(b) suspend or terminate the Services until all outstanding Fees are paid in full (including
3.10. Notwithstanding any other provision of this Agreement, where the Student is a new Student s/ he may attend a free trial class before enrolling at CADS, provided the new student completes a Registration Form.
4.1. Unless otherwise stated in this Agreement and to the extent permitted by law, if a Student misses a class (wholly or partly) or withdraws from CADS for whatever reason, the Student will not be entitled to a refund of the Fees. This ensures CADS can maintain a stable
4.2. learning environment for all Students with minimum class disruptions. Teachers are also hired based on full term periods.
Notwithstanding any other provision of this Agreement, CADS may, at its absolute discretion, provide the Student who has missed a class or has withdrawn from CADS due to illness or injury, with a booking credit or full refund of the relevant Fee, provided the Student can provide CADS with medical proof (eg medical certificate) of their illness or injury.
4.3. To the extent permitted by law, there will be no refunds in any circumstances for:
(a) Costume hire fees or costume purchase fees.
(b) Showcase Tickets
(c) Registration fees
(d) Showcase fees
5.1. The Students is expected to attend all scheduled classes and rehearsals throughout the year. CADS must be notified if a student will be absent from class.
5.2. CADS must be notified in advance if the Student wishes to withdraw from the classes. In the event the Student is absent from class without reason from more than 3 classes in a row, CADS may, at its absolute discretion, terminate the Services and, to the extent permitted by law, no refund will be given.
5.3. Where the Student is an Troupe level Student s/he is expected to be available for all scheduled performances throughout the year. Absence from a scheduled event will result in immediate withdrawal from the class, group and/or program.
5.4. The Student must be on time for classes and dressed in the correct uniform.
5.5. In the event of illness the Student will notify CADS.
5.6. If a class is cancelled by CADS. for whatever reason CADS will offer affected Students a credit.
6. Intellectual property
6.1. You acknowledge that CADS is the owner of:
(a) the photographic and digital images and/or audio and visual recordings (and all intellectual
property rights contained therein) taken of You by, or on behalf of, CADS at, or in relation to, a CADS class or event, and You are not entitled to any remuneration, royalties or any other payments from CADS in respect of the use by CADS of the photographic and digital
images and/or audio and visual recordings; and
(b) all costumes, choreography or music (and ancillary work products) discovered, developed
or otherwise coming into existence as a result of, for the purposes of, or in connection with the performance of the Services or this Agreement will vest in, and are assigned to, CADS.
7. Personal conduct
7.1. You must at all times conduct yourself in a civil, safe and proper manner and entirely in accordance with the Policies and Procedures and any other directions of CADS.
7.2. Should the Student violate the Policies and Procedures or engage in any behaviours or practices that are deemed to be inappropriate or unsafe, CADS reserves the right, to immediately, without further notice to You, terminate the Services, and, to the extent permitted by law, no refunds will be given.
8. Loss and damage
8.1. CADS is not responsible to the Student for any lost, stolen or damaged to personal property. Personal property is brought to classes at the Student’s own risk.
8.2. The Student will be liable for loss, injury or damage caused by an act or omission of the Student to anyone else or to CADS property including without limitation the Premises, equipment, costumes, uniforms, props or other property (CADSProperty). In such an event, without limiting any other remedies available to it at law, CADS reserves the right to charge the Student the full cost of either (at its discretion) repairing or replacing the CADS Property.
9. Release and Indemnity
9.1. Although CADS endeavours to provide a safe, clean and secure environment for the Student, classes entail certain risks (including the danger of personal injury) which cannot be fully eliminated. The Student voluntarily elects to attend the classes and accepts the Services ‘as is’ and assume all risks of loss, damage or injury that may be sustained as a result of attending or participating in the classes or otherwise utilising the Services.
9.2. To the extent permitted by the law, the Student agrees to release, indemnify and hold harmless, CADS and its Personnel against, from and in respect of all expenses, costs, liabilities, claims, actions, proceedings, damages, judgments and losses of any kind whatsoever (including but not limited to consequential and economic losses, property loss/damage and damages for injury, including personal injury and death) arising out of, caused by, attributable to or resulting from:
(a) a breach by the Student of any of their obligations under this Agreement;
(b) any act or omission (whether negligent, dishonest, fraudulent or otherwise) of CADS
(c) the Student’s attendance or participation in the classes and their use of the Services.
9.3. Each indemnity is a continuing obligation and survives termination or expiration of this Agreement. It is not necessary for CADS to incur expenses or make any payment before enforcing a right of indemnity under this Agreement.
10.1. To the extent permitted by law the aggregate of CADS liability to the Student, whether based upon warranty, contract, statute, tort (including negligence) or otherwise, is limited to an amount not exceeding the amount paid by Student for the Services that are the subject of the liability.
10.2. To the extent permitted by law, all conditions, warranties, guarantees,
rights, remedies, liabilities and other terms implied or conferred by statute, custom or the general law that impose any liability or obligation on CADS are excluded by this Agreement.
10.3. Nothing contained in this Agreement excludes, restricts or modifies the application of any condition, warranty or other obligation, the exercise of any right or remedy, or the imposition of any liability under the Consumer and Competition Act 2010 (Cth) or any other national, State or Territory legislation (the Acts) where to do so is unlawful. To the full extent permitted by law, where the benefit of any such condition, warranty or other obligation is conferred upon the Student pursuant to any of the Acts, CADS sole liability for breach of any such condition, warranty or other obligation is limited to:
(a) in the case of services, supplying the services again or payment of the cost of having the services supplied again; and
(b) in the case of goods, replacing the goods, supplying equivalent goods or repairing the goods, or payment of the cost of replacing the goods, supplying equivalent goods or having the goods repaired.
11. Force majeure
11.1. CADS shall have no liability to the Student under this Agreement if it is prevented from or delayed in performing its obligations under this Agreement, or from carrying on its business
12.1. If there are any inconsistencies between the terms of this Agreement and the Policies and Procedures, the terms of this Agreement will prevail to the extent of the inconsistency.
12.2. This Agreement is governed by and must be construed in accordance with the laws of the State of Victoria, Australia. The parties submit to the non-exclusive jurisdiction of the
Courts of the State of Victoria, Australia.
12.3. If the whole or any part of any clause of this Agreement is illegal or unenforceable, that part or whole of that clause will be severed and will not affect the continued operation of the remaining provisions.
12.4. This Agreement replaces all prior agreements between CADS and the Student (whether written or verbal) and all prior statements or promises made by CADS or its Personnel. The parties agree that this Agreement embodies their entire understanding and agreement.
12.5. No variation, alteration or addition to this Agreement shall be of any force or effect unless it is in writing and signed by the parties.
12.6. This clause 11 and clauses 3, 4, 6, 7.2, 8, 9, and 10 survive termination of this Agreement
By clicking Yes on the Registration Form You acknowledge and agree that You have read and understand these Terms and Conditions, and agree to be bound by them.